Privacy Policy
Last updated: January 2025
Introduction
EcoFlow LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name, email address, phone number, and mailing address
- Project details and service requests
- Communications you send to us
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide services
- Schedule appointments and provide estimates
- Send service-related communications
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in our operations (e.g., scheduling software, email services)
- Legal authorities when required by law
- Business partners with your consent
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: contact@ecoflowplbg.com
- Phone: (203) 491-2047